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24-Hour Crisis Line


The Montgomery Area Family Violence Program, Inc. (Family Sunshine Center) is an equal opportunity and affirmative action employer and does not discriminate on the basis of sex, race, color, religion, national origin, age, veteran status, disability, or any other legally protected status.

Please send resumes to:

Personnel Director

P.O. Box 5160

Montgomery, AL 36103

or email broosendaal@familysunshine.org




Reports To: Senior Prevention Educator

Status: Full-Time/Non-Exempt

Worksite: Family Sunshine Center Administrative Office

Summary: To inform individuals of the availability of FSC services for victims of domestic violence, child abuse, sexual assault and/or stalking through presentations and materials, regarding available services, that will be distributed to social service agencies, businesses, schools, civic organizations and other groups within MAFVP's seven-county service area.


- Present FSC services and promote access to needed victim assistance in schools, churches, community groups, etc. under the direct supervision of the Senior Prevention Educator and leadership of the Public Affairs and Development Director;

- Identify and schedule outreach opportunities;

- Promote victim awareness of service availability, and access to victim services, through presentations and public speaking, the distribution of literature, and participation in community events;

- Participate in community speaking engagements, community health fairs, booths, and other venues where one is likely to encounter those in need of victim services;

- Assist the Senior Prevention Educator with the collection of data related to outreach efforts and the dissemination of reporting data for all related grants supporting the outreach activities;

- Attend scheduled direct service Program Department Meetings for the purpose of understanding direct service outreach print and web-based material needs and coordinating with the Resource Development and Branding Director for development of distribution of those materials;

- Work with direct care staff and program supervisors to coordinate the implementation of the victim information services;

- Work closely with direct care staff and partners to develop and utilize evaluation tools to determine victim information sharing process and outcome measurements;

- Create, evaluate, and maintain outreach print and web-based materials;

- Assist with editorial and proofing needs for direct service outreach print and web-based material;

- Work closely with agency prevention education and public relations teams to distribute victim handout materials, fact sheets, brochures, posters, etc. to be used at presentations and through existing community outreach efforts;

- Work closely with the Resource Development and Branding Director to collaborate on the development of standard agency brand materials and to promote outreach efforts through the agency website, social media platforms, print, and electronic news media;

- Perform other tasks as requested by the Senior Prevention Educator, Public Affairs and Development Director, or members of the leadership team.


- Bachelor's Degree in education, social services, marketing or related field or a minimum of 5 years equivalent experience developing and teaching a curriculum or program

Knowledge Skills and Abilities:

- Proficient written and oral communication with the demonstrated ability to tailor a presentation and speak to a specialized audience

- Ability and experience working with a variety of groups (i.e., agencies, community stakeholders, non-profit groups, teachers, parents, community leaders) and diverse populations

- Ability to focus and prioritize multiple projects simultaneously and meet deadlines with a high degree of proficiency

- Strong computer skills in current Microsoft applications to include Outlook, Word, Excel, PPT, and Publisher; Knowledge of Adobe Creative Suite a plus

- Demonstrate excellent organizational and project management skills including the ability to plan, prioritize and complete multiple projects with excellence and attention to detail

Travel Requirements:

- Local travel as needed for outreach and public affairs activities; reliable transportation and liability insurance coverage is required



Reports to: Counseling Services Supervisor

Status: Full-Time, Exempt

Work Site: One Place Family Justice Center

Summary: The Crisis Intervention Counselor is responsible for providing individual and group counseling for adult victims of domestic violence and/or sexual assault at the One Place Family Justice Center.


- Conduct intake interviews with clients.

- Maintain client confidentiality and protect operations by keeping information confidential.

- Assess client needs and make appropriate referrals.

- Assess lethality of individual client situations and develop and review appropriate safety plans with clients.

- Maintain case records by documenting client activity and actions and submit monthly statistics in adherence to Agency policies and procedures and applicable laws/regulatory agencies.

- Monitor progress of client set goals by initial follow-up.

- Establish a course of action by exploring options and assisting clients to establish treatment goals.

- Provide support counseling, emotional support and empowerment for clients and families.

- Facilitate group-counseling sessions and educational seminars for clients.

- Complete CAN reports as required.

- Obtain assistance for the client by referral to appropriate community resources, arranging for appointments, and establishing rapport with other agencies.

- Coordinate and consult with law enforcement as victim deems desirable.

- Serve as agency liaison on designated boards, teams, and /or committees in the community.

- Provide presentations in the community as requested.

- Attend staff meetings, in-service program/trainings, and case review as required by the Counseling Services Supervisor on a regular basis.

- Assist with providing professional coverage for the intake office as requested by the Counseling Services Supervisor.

- Serve as Professional Back-up for program emergencies on a rotating basis.

- Other tasks as assigned by the Counseling Services Supervisor.


- Master’s Degree in Counseling, Social Work or related field;

- Minimum of 2 years’ experience in counseling of all ages.

Knowledge, Skills and Abilities:

- Ability to maintain poise and self-control in crisis situations.

- Ability to communicate with and be sensitive to the needs of people of various backgrounds.

- Knowledge of trauma-informed best practices;

- Motivational interviewing skills;

- Ability to determine and prioritize appropriate victim services;

- Exhibits excellent interpersonal and leadership skills;

- Knowledge of current social and economic problems and the way these problems affect families and individuals;

- Ability to identify and use community resources;

- Ability to focus and prioritize multiple projects simultaneously and meet deadlines;

- Ability to develop and maintain effective working relationships with other agencies and to be cooperative in managing referrals;

- Makes good use of time and acts professionally and responsibly in all work areas;

- Exhibits strong verbal and written communication skills;

- Strong computer skills in current Microsoft applications to include Outlook, Word, Excel, PPT, and Publisher.

Travel Requirements:

- Ability to travel to regional and national conferences as needed.

- Reliable car and valid Alabama driver's license and automobile insurance required.




Student interns are placed at the Family Sunshine Center through partnerships with area universities and colleges. Internships are available on a limited basis. While interns typically are studying social work, counseling, marriage and family therapy, and psychology, other programs are considered. The application process is the same as for general volunteers. Please apply early because slots fill up quickly. Please contact our Volunteer Coordinator at 206-2128 for additional information.

PO Box 5160, Montgomery, Alabama 36103-5160      334.206.2100